SCUBA Diving is a fairly expensive hobby. Virtually all dive centres claim to be the best, but when it comes to reality – this simply cannot be true. How do you choose which to dive with? When it comes to forking out your hard-earned bucks- you want to be sure you are getting the best money can buy don’t you?
It’s a known fact that cheaper is not always better and this is certainly true in obtaining scuba certification! Big centres may not be perfect for you, if you don’t like a crowd. Small centres could be resource limited. There are many things to check. How will you know whether your choice has a brilliant safety record? It is difficult for a novice to check the parameters that matter and even an experienced diver may struggle to find the real facts until it’s too late.
There are a number of things that divers or prospective divers should know or check with regards to scuba dive training before they part with their money.
Things to look out for:
In order of importance, these include:
Safety: What type of safety equipment is there and where is it kept? Who operates it and where will they be during the dive. Is there a medical doctor or nurse close by and on call? How close is the nearest chamber and are divers advised of this? Is there a good emergency plan in place and are divers thoroughly advised?
Professionalism and service: Divers should look at the number of staff and how well trained they are. Trainees are probably better placed to ask questions about the instructor that is assigned to them. How many people have they certified in the past year- an answer above 20 would be good but anything above 30 ideal. Are their credentials on view? How accessible are the staff to questions and how transparent are the responses? Does the dive centre staff speak the same language as the diver or trainee and if not what effort has been made to ensure comprehension? Are the centre owners actively involved in the centre or is there a manager? Are you being given what you were promised? If you are an ardent log-booker and dive stamp collector- is there one available for after your dive or are you going to be disappointed? How much attention is given to this type of detail? How long has the centre been running? Do they have padi certification or similar?
Gear: Is it all in a good working order and neat? Does it look really old and out of date? Are things leaking and smelling very “musty”. Does the boat work efficiently and is it neat and clean?
Value: this doesn’t only relate to the price of the course or dive but rather to an overall consideration. How far do you have to travel to dive in open water and what dive sites are in proximity to the centre? When you get an air fill – do you actually get the amount you are paying for or are you short-changed by 20 or so bar/psi each time? What extras were on offer i.e. are you collected from your hotel if travelling? On occasions value for money may also be relevant. Was your experience overall worth what you paid for it? For example, centres may try to keep the price really low to hook the diver but then you would have to buy all sorts of extras and thus end up paying more than you would have, had you just gone for the more expensive deal in the first place. So if you are shopping around then ensure you are comparing “apples with apples”
For some novices the training agency that the instructor or centre is affiliated to may be important, so that should also be checked. The standards of some training agencies may not be accepted by dive centres in all countries and so the diver should ensure that if they train with a PADI or SSI (or any of the others) dive instructor or centre whilst abroad, then they will be able to use this certification at home or where they would usually want to dive.
So-called independent reviews of a dive centre may be available online but it can be difficult to check the reliability of the review and can one be certain that the review hasn’t come from the centre itself? Probably, the best advice I can leave you with is to go through the questions here and choose which ones matter most to you. Write them in your logbook and be sure to ask. In this way dive centres could also become more fastidious, especially when it comes to safety and maintaining the standards required of the training agency they are affiliated to.
BLOGGER PROFILE – FIONA AYERST